When Brooke Eby was diagnosed with amyotrophic lateral sclerosis (ALS), also known as Lou Gehrig's disease, she knew the time would come when she would need to disclose her diagnosis to her employer, ...

Salesforce (NYSE:CRM) launched Agentforce Operations, a new tool aimed at automating complex enterprise workflows, alongside ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a major push to make enterprise software work without the browser.

Salesforce unveiled Agentforce on Thursday, a suite of AI-powered autonomous agents designed to augment human workers across various business functions. The company positions this as the "third wave" ...

Salesforce will bring on 2,000 more salespeople specializing in artificial intelligence, CEO Marc Benioff said at an event in San Francisco on Tuesday. The second generation of Salesforce's AI agent ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's deploying that tech for other things.

Customer service platforms are undergoing a fundamental shift as AI moves from a supporting role into the core of how interactions are managed, routed and resolved. Salesforce has positioned its ...

Salesforce Inc. (NYSE:CRM) is one of the cheap stocks to buy for the next 10 years. On April 28, Salesforce and Moderna ...